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Let Xtender Help

for Tenders and Contract Notices

This section of the site aims to answer any questions or difficulties you may have about any aspect of the Xtender site or service.
We have prepared an 8 page tendering guide to try and explain how the Tendering process works. We have also tried to explain the terminology in plain terms.
PDF Document for Download Download Xtender Tendering Guide
Main Document Types
  • Prior Information Notice (PIN)
  • Contract Notice
  • Contract Award Notice
CPV Codes Common Procurement Vocabulary, the CPV establishes a single classification system for public procurement aimed at standardising the references used by contracting authorities and entities to describe the subject of procurement contracts.

See our Tendering Guide for a full description of the CPV coding structure.
NUTS Codes The Nomenclature of Territorial Units for Statistics (NUTS) was established by Eurostat in order to provide a single uniform breakdown of territorial units for the production of regional statistics for the European Union.

Eurostat is the Statistical Office of the European Communities situated in Luxembourg. Its task is to provide the European Union with statistics at European level that enable comparisons between countries and regions.
PQQ Pre-Qualification Questionnaire. Used as part of the restricted tender procedure by public sector organisation to short-list possible suppliers. Suppliers who are selected, are invited to proceed to the tender stage.

Tenders and Site FAQ's

Q How do I logon to the site ?
I cannot remember my username and/or password.

A Your username is the email address of the subscriber. Select the LOGON option above, then click the Forgot Password link. Enter your email address and we will send the password to you.

Q Who do I contact regarding further information or to submit my interest ?

A Each document normally contains specific instructions regarding who to contact for further information or details on any on-line source for expression of interest. You may be required to register with an online source who are handling matters on behalf of the awarding authority.

Q A Tender notice I expected did not arrive with the rest of my Daily Alerts - why is this ?

A There are occasions when the CPV code used on a particular document appears on the face of it a little vague. To ensure that we match all relevant documents, we recommend that you include specific keyword on your profile to assist with the matching process.

Q Is the trial really free, do I need to cancel at the end of the trial to avoid being charged ?

A Yes, our trial is absolutely free. Unlike some of our competitors, we do not ask for your payments details until you tell us you wish to subscribe. This means you do not have to opt out to avoid being charged.